Privacy Policy

RingSave ("RingSave," "we," "us," or "our") provides an AI voice receptionist and automated missed-call text-back service for local businesses ("Business Clients"). This Privacy Policy explains how we collect, use, and share information when Business Clients use our dashboard, and when their customers ("End Customers") call a phone number connected to RingSave.

Information we collect

From Business Clients who create an account:

• Account information: email address and password, business name, business phone number, and industry.
• Usage data: activity within the dashboard, such as feature settings (e.g. whether the AI agent is active).

From End Customers who call a Business Client's number connected to RingSave:

• The caller's phone number.
• Call metadata: time, duration, and whether the call was answered.
• The content of any automated text message sent in response to a missed call.

How we use information

• To operate the service: detecting a missed call and sending the automated text-back on a Business Client's behalf.
• To power the AI voice receptionist feature, where enabled.
• To show Business Clients their own call and message activity in the dashboard.
• To maintain, secure, and improve the service.

SMS messaging

Message and data rates may apply. Message frequency varies based on call activity. End Customers may reply STOP at any time to stop receiving messages, or HELP for help. We do not sell or share mobile phone numbers or opt-in information with third parties for marketing or promotional purposes.

How we share information

We share information only as needed to operate the service, with:

• Supabase — our database and authentication provider, which stores account and activity data.
• Telnyx — our telephony provider, which delivers calls and text messages.

We do not sell personal information.

Data retention

We retain account and activity data for as long as a Business Client's account is active, or as needed to provide the service and comply with legal obligations.

Your choices

• End Customers can opt out of future text messages at any time by replying STOP.
• Business Clients can request deletion of their account and associated data by contacting us.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page.

Contact us

Questions about this policy? Reach us at the contact information listed on our website.